Gaming is meant to be fun, exciting, and a way to unwind. But without boundaries, it can become a burden. That's why Zedbaj works alongside every member to promote responsible gaming.
Responsible gaming means treating gaming purely as entertainment — not as a solution to financial problems or a source of income. Zedbaj believes gaming brings genuine joy only when enjoyed within set boundaries.
Daily life comes with its share of pressures — work stress, relationship struggles, financial worries. Many people turn to gaming as a way to unwind, and that's perfectly normal. The problem arises when gaming stops being an escape from stress and starts becoming a source of it.
Responsible gaming at Zedbaj isn't just a few lines buried in the terms and conditions. It's reflected in every decision we make, every feature we build, and every interaction we have with our members. We want you to celebrate your wins and smile through your losses — because the game was played with a clear head, within limits you set yourself.
Keep in Mind: Gaming is entertainment, not an investment. Never bet money that your family cannot afford to lose.
These tools are completely free and always available in your account settings
Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, increasing it requires at least a 7-day waiting period — but reducing it is instant.
Set a cap on how much you can lose within a given period. Once you reach that limit, zedbaj will automatically prevent you from placing further bets.
Set a maximum duration for each gaming session. When the time is up, you'll receive an alert — and if needed, the session will end automatically.
Take a temporary break from 24 hours up to 30 days. You won't be able to log in during this period. Clear your head and come back when you're ready — zedbaj will be here.
Exclude yourself from zedbaj for 6 months to 5 years, or permanently. Your account will be fully locked for the entire duration and cannot be reopened before it expires.
At set intervals (30 minutes, 1 hour, or 2 hours), a reminder will appear showing a quick snapshot of how long you've been playing and how much you've won or lost.
Activating Zedbaj's responsible gaming tools is quick and simple. Just follow a few easy steps:
Log in to Zedbaj with your username and password. If you're new, please register first.
Click your name in the top right corner and navigate to "Settings" or the "Responsible Gaming" section.
Activate whichever tool you need — Deposit Limit, Session Time, Loss Limit, or Self-Exclusion.
Set your limit and click the "Save" button. Changes take effect immediately.
If you have trouble using the tools or want to set up self-exclusion, contact us directly via live chat — we're available 24/7.
The most effective way to stay in control of your finances. Decide in advance how much you want to spend on gaming each month.
Takes effect immediatelyThe perfect solution when you need to take a step back.
24 Hours – 30 DaysThe most definitive option for an extended break.
6 Months–PermanentStay aware of how much time has passed. You will not be allowed to play beyond your set time limit.
Automatic RemindersIf you're experiencing these signs, it's time to seek help
If any of these sound familiar: Contact Zedbaj support immediately or activate self-exclusion. This isn't a sign of weakness — it takes real courage.
Answer these short questions honestly — the results are for your eyes only
To every Zedbaj member, we want to say this — gaming should be a fun experience, not a frightening one. The thrill of backing your team in a cricket match is pure, genuine excitement. But our goal is to make sure that excitement never turns into financial hardship or emotional distress.
Online gaming is growing rapidly in Bangladesh. Every day, millions of people enjoy cricket, football, or Live Casino on platforms like zedbaj. The vast majority play responsibly — they set a monthly budget, celebrate their wins, and accept their losses in stride. For some, however, gaming can spiral out of control. That's not a character flaw; it's a very human problem, and one that can be addressed.
Zedbaj's responsible gaming policy was built around one core idea — how can a member get help before a problem even develops? That's why we haven't just written terms on paper; we've built practical tools that stay in your hands.
Deposit Limit, Loss Limit, Session Limit, Cooling-Off Period, and Self-Exclusion — these five tools put you in complete control of your gaming experience. The Reality Check feature also sends you regular reminders of how long you've been playing and how much you've spent, so you never lose track.
A note for parents: If you believe a family member is gaming uncontrollably on zedbaj or any other platform, please reach out to our support team. We will assist in applying self-exclusion to their account.
Keep in Mind: Reaching out for help at Zedbaj is never something to be ashamed of. Our support team handles everything with complete confidentiality.